What are Managed Mobility Services?

28 September 2017 | Posted by Cass Information Systems, Inc.

Mobility is key to organizations everywhere. From field-based employees and those who work on the move to employees that travel between offices and more, mobile workers form a large percentage of the workforce. Recent trends like bring your own device (BYOD) and remote working are intensifying employee appetites for new, cutting-edge devices and flexible working practices. Now more than ever, businesses need a managed mobility strategy.

Read our guide to writing a comprehensive enterprise BYOD policy today.

What is Managed Mobility?

Managed mobility is the procurement, deployment, and management of mobile devices and software that connects out-of-office workers to the enterprise environment. Born out of the explosive growth of the mobile workforce, managed mobility helps IT departments understand where mobile devices are, what they cost the organization, how they are being used, and whether the network and data are secure.

Creating an effective managed mobility strategy is no mean feat. Rather, it’s a substantial undertaking that forward-thinking organizations are increasingly choosing to outsource. This has given rise to a demand for Managed Mobility Services (MMS), where providers drive, support, and manage the entire mobile environment on behalf of their clients. Managed mobility services help organizations control costs and gain invaluable visibility into their mobile estate.

Why Use a Managed Mobility Service?

The right managed mobility service can help organizations with the acquisition, deployment, and management of mobile devices, as well as the strategic planning that mobility initiatives require.

As enterprise mobility expands, so too do the resources required to support and manage it. But many companies lack the right policies or tools necessary to implement a successful enterprise mobility strategy. So, an enterprise will often choose to outsource some, or all, of their mobility infrastructure and management to MMS vendors, thereby easing their financial and administrative burden.

A managed mobility service solution can offer significant cost savings for enterprises. An estimate from Blue Hill Research suggests MMS can deliver a three-year ROI of 184%, indicating that outsourced services are considerably more cost-effective than in-house or unmanaged environments.

But, while the financial incentive for outsourced MMS is clear, it's just one of several ways that MMS can help an organization better meet its business goals.

Benefits of Managed Mobility

A strong MMS solution from a reputable managed mobility vendor solves many common mobility challenges and provides a number of key benefits.

1. Increases Mobile Workforce Productivity

MMS can create new opportunities for your workforce – freeing some employees to work remotely for the first time, while enhancing the productivity of those who already spend some, or all, of their time outside the office.

2. Improves Bottom-line Results

Managed mobility services empower your employees to focus on core, business-critical activities, enabling you to work more strategically as a whole. For most companies, this improved efficiency and productivity also translates into significant cost savings.

3. Ensures Mobile Services are Optimized

Many MMS vendors provide your workforce with mobile devices that are set up and ready to go, ensuring efficiency and optimization for both IT and end-users. Whatever the user requires on their device – be it certain software, settings, or apps – an expert MMS vendor ensures your devices are individually configured and ready to go on arrival.

4. Achieves the Best Possible Contract Terms, Rates, and Conditions

A good MMS provider brings a deep understanding of the mobile marketplace, vendor visibility, and knowledge of what they are really willing to offer you. Armed with this, an MMS provider is perfectly positioned to help you negotiate contracts to get the best rates and terms. 5. Gives Insight into Ownership Best Practices

MMS providers have the right knowledge and experience of the industry to provide expert guidance and advice about employee mobile-ownership best practices. With the right protocols and processes in place – data encryption, password protection, etc – business benefits are maximized, and challenges mitigated.

Device-as-a-Service Is a One-Step Solution

Adopting enterprise-managed mobility on a companywide scale has clear benefits then. However, ensuring your employees all have access to the latest smart technology is a big investment, and does not come cheap. A large-scale organization trying to acquire thousands of optimized phones and tablets could end up costing millions of dollars.

Our Device-as-a-Service solution removes that barrier of entry. We empower you to get those devices into the hands of your employees immediately, without having to worry. Instead of having to tackle a huge, bulk payment upfront, our solution gets you the equipment you need with simple, straightforward monthly payments built into your existing service charge. It is that easy.

The Bottom Line

In this era of hyperconnectivity, enterprise mobility is well established. Outsourcing managed mobility services to a vendor has become an attractive proposition for enterprises, and it would be prudent for organizations to determine whether outsourcing could reduce the cost of deploying and managing their mobile environment.

From mobile devices and apps to management tools and services, Cass Telecom Managed Mobility Services provide everything you need to extract the greatest benefits from an MMS platform. With a comprehensive, customized, end-to-end managed mobility service that enables you to better support your customers, embrace outsourcing, release your workforce, and support their mobility.

To learn how Cass Telecom can help better support your workforce's mobility, including the acquisition, provisioning, and support of mobile devices and strategy, speak to a Cass expert. Or, to learn how to reap the benefits of BYOD, while maintaining security and promoting best practice, download: "How to Write Your Enterprise BYOD Policy – The 8 Essential Steps."

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Topics: managed mobility

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