Processing payments, customer service, inter-store and Head Office communications – telecoms are key for retail businesses. But effective management can be a minefield. Cass works with Fortune 1000 retailers – spanning over 90,000 physical locations – bringing telecoms under control and delivering significant savings.
In retail, change is a constant. Individual stores open and close, sales are seasonal, and end-user turnover is swift. We understand the unique pressures and challenges faced by these organizations and IT teams that are often stretched thin. Cass can help retailers cut costs, stay connected, and ensure all-important store opening schedules are never compromised by carriers that follow no schedule but their own.
Software alone cannot handle the pace of change and the vast number of variables to consider within a Fortune 1000 retail business. Cass understands this, and our best-in-class ExpenseSmart software is merely a component of Cass’s service, not the sum of it.
With Cass, your enterprise will have dedicated, named resources, with full focus on your account and a deep understanding of your processes and business environment. Our service team complements and completes your team, providing much-needed breathing room and giving rise to a new proactive approach to telecoms.
Cass works with one of the US’s latest drugstore chains to provide expense management, an employee ordering portal and the Cass Mobility Help Desk. Mobility has continued to grow during this time (48% since our engagement began) but costs-per-device are down 41%, and the company has seen an overall ROI of 632%.