In 1984, the splitting of AT&T's local telephone system into seven independent Regional Bell Operating Companies (RBOCs) laid the first few seeds for the telecom expense management industry to emerge. As the telecom environment became more complex, billing overcharges began to surface.
Time called it the most important technological revolution in decades. Jerry Yang defined it as the next-generation super computer. And Gartner concluded it’ll be worth $411B by 2020. But while there’s clear enterprise consensus that cloud computing is necessary, knowledge regarding its cost control is far less well-established.
If you ask any enterprise organization, most would probably agree – cloud management is essential
Marriott International, the world’s largest hotelier, revealed this week that it’d fallen victim to one of the largest data breaches of its kind – exposing the personal data of up to 500 million guests.
Deciding on a vendor to take care of your telecom expense management (TEM) is a tricky business. The market is overrun with suppliers whose capabilities, market knowledge, and commitment to serving your business vary drastically.
Cloud Management has experienced a meteoric rise in popularity over the last 12 months – responding to the needs of enterprise organizations to gain control over their public cloud spending. However, 2019 is looking like it could spark even greater interest in Cloud Management Services (CMS), not least thanks to these four top trends for 2019 and beyond.