Hot on the heels of BYOD (Bring Your Own Device) comes another “bring your own” trend— Bring Your Own Internet or BYOI. But what is it and what are the benefits and challenges it presents to IT managers and telecoms procurement specialists?
Just as IT managers everywhere were exhaling a collective sigh of relief at having got their heads around BYOD and how best to implement a corporate policy to maximize its benefits and avoid its pitfalls, BYOI has emerged as another alternative to the “corporate cube” and traditional working practices.
Driven by the proliferation and widespread availability of cheap, high-speed broadband,
What Are the Benefits?
It Enables the Working from Home Trend
BYOI has the potential to liberate staff from their desks, crucial to the “always on” nature of modern business. The benefits to businesses of allowing staff to work remotely are well trodden—improved staff satisfaction, greater flexibility in when and where staff can work, increased availability of staff and the breaking down of geographic barriers when hiring new staff.
Increased Staff Satisfaction
Many employers are by now used to hearing the refrain “it’s quicker at home” from their staff, and, in many cases, it’s probably true. A personal network is much less likely to suffer from the issues in traffic and bandwidth that large scale shared networks often do. Implementing a
No Need for Business Class Cables
In the past, any business looking to equip staff working from home regularly were faced with a stark choice: install a costly business class internet or phone cable
It Makes IT's Job Easier
While it may take a little getting used to for some IT departments, BYOI has the potential to offer IT enormous benefits. The beauty of BYOI is in its simplicity, all staff really need to get started is their own internet connection and a VPN to securely access corporate systems.
Compare a BYOI model with the headache of providing and managing a business class service in the employee's home, setting up and maintaining a business class connection, and the benefits to IT managers become clear. It’s a simple case of using a plug and play solution vs one that’s costly, dated and difficult to scale.
Using a VPN has the added benefit of being considerably cheaper than past solutions to the working from home puzzle such as leased lines, remote access servers or running an expensive business class cable through to the employee’s home. Instead, with a VPN, employees need only connect to the nearest service provider's access point using their own internet connection, dramatically cutting the costs associated.
And the Challenges?
The major drawback of BYOI is an obvious one: even the most conscientious employee is likely to question why their employer is asking them to shoulder the cost of a high-speed broadband connection. Which poses the question, how do employers go about accurately reimbursing staff for the costs incurred by BYOI, particularly if the company is a large one with hundreds of employees working from home each month?
Businesses could use indirect reimbursement: funds are paid straight into the employees account through payroll or expense report process, which is then paid to the provider by the employee. However, this is problematic, it places the onus on the employee to manage payment to providers and leaves them out of pocket until the reimbursement comes through. Unsurprisingly, more bills to pay and being hit in the pocket is unlikely to give staff an incentive to use their own internet connection for work.
Instead, businesses should consider using a BYOI payments solution that
For IT and telecoms managers, a payments solution offers a way to alleviate a business pain-point. Firstly, by giving them greater visibility of users and the expenses they’re incurring. Secondly, by giving them greater control, for example, non-adherents to policy can be tracked and their reimbursement’s paused, arming IT managers with a powerful deterrent for tackling misuse. Finally, automating the payment and approval process allows managers to take a hands off approach to reimbursement for BYOI costs, saving them time, resource, and a headache.
It’s clear that as the way we work changes and employees move further away from using employer provided devices and networks, BYOI will become an important part of organisations’ IT and telecoms infrastructure. While it has the potential to be a game-changer for staff and businesses alike, it also has the potential to create a considerable headache for IT managers everywhere.
To avoid complicating what should be a simple and liberating development in the way staff work, leveraging the right reimbursement solution is essential. So, if your business is considering BYOI, this is the place to start.
To learn more about implementing a